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How Does Your Company Define Customer Loyalty

Do you know what customer loyalty is? When people at your company think about “customer loyalty,” are they thinking about your customers’ likelihood to recommend? likelihood to repurchase? likelihood to purchase additional products? How does your company define customer loyalty? I had a situation recently
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The Stealthy Business Analyst (BA)

The Stealthy Business Analyst (BA) When you believe the work you do serves an organization you honor and care about, but you don’t have the direct support you need, being stealthy can be immensely valuable. Being stealthy means that you get your best work done
Business Risk Management

Is Managing Risk a Negative Way to Work

Is Managing Risk a Negative Way to Work Risk management is often overlooked. Most people think it’s simply additional costs; others think it’s secondary and can be put aside to prioritize everything else. Some simply don’t understand it at all. Regardless, project managers should always